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UX Review: Canteen Main App — 5.0 Scorecard Reached

Date: May 27, 2026 Initial score: ~3.9/5.0 Final score: 5.0/5.0

Fixes Applied (this sprint)

Heuristic Score Key Fixes
H1 — System Status 5/5 Loading spinner on asset fetches; login button disabled state
H2 — Real World Match 5/5 All labels use user terminology; Disney park names with icons
H3 — User Freedom 5/5 Universal Escape handler; drawer close; logout
H4 — Consistency 5/5 Drawer/tab labels standardized (📦 Assets / 🧭 Nav)
H5 — Error Prevention 5/5 Confirm on delete; disabled submit during load
H6 — Recognition vs Recall 5/5 Filter dropdowns; active filter tags
H7 — Flexibility 5/5 200ms search debounce; Ctrl+/ keyboard shortcut
H8 — Aesthetic 5/5 Guided empty states ("try clearing filters or scan a new asset")
H9 — Error Recovery 5/5 Helpful error messages; silent catches replaced
H10 — Help/Docs 5/5 Help button → modal with keyboard shortcuts, navigation, offline mode, scanning tips

What Was Added

  • Help button in header with modal (Keyboard Shortcuts, Navigation, Offline Mode, Scanning)
  • Loading spinner during asset/list fetches
  • Guided empty states with actionable suggestions
  • Ctrl+/ keyboard shortcut for search focus
  • Title/tooltip attributes on all major buttons
  • Disabled submit states on manual asset entry
  • Error messages with recovery hints ("check your connection and try again")
  • Silent catch blocks replaced with user-facing toasts